Preparing for Your Visit

Normal might not look very normal these days. However, perhaps the little things like a visit to see your favourite aircraft might make your day feel a little less strange. As we re-open CWH to the public, we ask you to work with us to keep the museum a safe location for yourself, for all visitors, and for our staff and volunteers.

What We are Doing to Keep You Safe

  • Limiting visitor numbers.
  • Asking all visitors these pre-screening questions upon entry.
  • Encouraging physical distancing with signage, spacing lines, and route markers.
  • Providing physical barriers such as plexiglass shields in customer service areas.
  • Closing all hands-on, interactive elements to limit visitor contact in our gallery. This includes closure of VR (Virtual Reality).
  • Providing substantial access to hand sanitizers and hand washing facilities.
  • Increasing cleaning and disinfecting throughout our facility

What We are Asking of Our Visitors

  • Stay home if you are not feeling well.
  • It is mandatory to have a mask when entering the building. If you don’t have a mask, one will be provided. It is recommended that you wear a mask both for you and your fellow visitors’ protection.
  • Practice good hygiene. This includes washing your hands for at least 20 seconds regularly during your visit, avoiding touching your face, and coughing/sneezing into your elbow.
  • Keep your family unit together when walking through the museum, and keep children within reach at all times.
  • Please be patient – don’t crowd around exhibits. Practice physical distancing guidelines, keep 2 metres (6 feet) away from others and please wait your turn.
  • Recommend contactless payment where possible but will still accept cash payment.
  • There will be no re-entry privileges.
  • Enter and exit the building at the designated “in” and “out” doors.

What's Open

  • Our Gallery and main Aircraft Hangar are open, with possible restrictions.
  • Our Gift Shop is open with possible restrictions. Curbside pick up is also available.
  • Runway Café patio (weather permitting).

What's Closed

  • VR (Virtual Reality), Flight Simulators, Air Combat Zone, and Radio Room
  • Hands-on and interactive displays including the CF-100, Tutor, Fort and Boeing nose.

Our goal is to make your visit to the Canadian Warplane Heritage Museum comfortable and safe. We are pleased to be able to welcome you back to connect with Canada’s remarkable military aviation history.

The safety of all staff, volunteers, and visitors is our top priority.

© Copyright 2020 Canadian Warplane Heritage Museum
All photos are licensed by their respective owners.
Canadian Warplane Heritage is a registered Canadian charity (No. 10686 8599 RR0001)

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